How To Request Deletion
- Log in to Adspire with the Telegram account connected to the data you want deleted, if you still have access.
- Send a request to support@adspire.cc with the subject “Data deletion request”. Include your Telegram username, user ID if known, and workspace name if relevant.
- If support needs identity verification, reply from the same Telegram account or provide the requested confirmation.
- After verification, Adspire will delete or anonymize eligible data and confirm completion by email or Telegram.
What Can Be Deleted
- Account profile data connected to your Adspire user.
- Uploaded module content, documents, generated assets, saved creatives, CRM records, bot configuration and workspace content you own or are authorized to delete.
- Connected third-party tokens stored by Adspire, where applicable.
What May Be Retained
- Payment records, invoices, credit ledger entries and accounting data required by law or payment-provider rules.
- Audit logs, security events, fraud-prevention records and abuse-investigation records for the minimum period needed to protect the platform.
- Backups until they expire through normal backup rotation.
- Aggregated or anonymized analytics that no longer identify you.
Third-Party Data
Deleting data in Adspire does not automatically delete data held by Telegram, Meta/Facebook, YooKassa, ElevenLabs, OpenAI or other providers. You may need to submit separate deletion requests to those providers.
Facebook / Meta App Data
If you arrived here from a Meta/Facebook data deletion flow, send the request to support@adspire.cc and include the Meta app, Facebook user ID or connected ad account details needed to identify the records.